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The Hope Index – And How to Boost it!

The Hope Index – And How to Boost it!

**VIDEO: Eileen Talks about The Hope Index and Shares Tips!** Early in this new year, I’ve been thinking (and feeling) a lot about hope. How about you? Feeling hopeful? Hopeless? Something in between? You might say it varies and fluctuates depending on what’s going on...

How is Your Conversational Intelligence®?

How is Your Conversational Intelligence®?

Are Your Conversations Building Trust? This week I learned that more than 10,000 people have registered for my upcoming May 25th (12:30 pm ET) Webinar: “Conversations that Build Trust” (courtesy of CPA and American Express – see registration page here). And last...

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Supercharge Your Listening Skills

Supercharge Your Listening Skills

Think of a time when you were in a conversation and you felt truly heard. What did that feel like? Chances are it felt good. You felt respected. Understood. Maybe even cared for. But these are busy times. Most of us are juggling chaotic schedules, heavy loads, and...

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Ready, Set, Go – with 5 Best Practices for Success

Ready, Set, Go – with 5 Best Practices for Success

I love a shiny new year. It holds so much promise. If you reflected on some of the 12 Questions to Look Beyond and Plan Ahead then you might be thinking about goals, opportunities and challenges for the year ahead. To be on your best game  it's a good idea to have...

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Look Back To Plan Ahead – 12 Year-end Reflection Questions

Look Back To Plan Ahead – 12 Year-end Reflection Questions

UPDATE: There’s a brand new set of questions for Dec 2020/Jan 2021! Get them here: Before you kick 2020 to the curb ask these 12 Questions --- Note: A version of this article was also published at the Globe and Mail as well as the Huffington Post The end of the year...

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Manage the “Season of Rush” With Ease

Manage the “Season of Rush” With Ease

(A seasonal favorite - reposting this article as a reminder as we enter the last few weeks of the year) A version of this article has also been published in the Globe and Mail. See it here! It’s that time of the year: finishing off work assignments for the year-end;...

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5 Ways to Beat the Back to Work Blues

5 Ways to Beat the Back to Work Blues

UPDATE NOTE: Are you suffering from back to work blahs? This article was originally written in 2014 but the tips are still relevant for today as you get into the back to work mode after a holiday. I am reposting to help make your 're-entry' back to work easier.  --- I...

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