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Return to Work: Humanity, Connection, Compassion More Crucial Than Ever

This article was initially published in my Globe and Mail Column. See my latest Globe columns here. As the return-to-work era unfolds, many leaders find themselves mired in challenges. They are tired. Their people are tired. And there is still a lot of resistance. How to bring people back and create cohesive, productive, engaged teams? It’s […]

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Six Paths to Bolster Resilience in Times of Flux

This article was first published in the Globe and Mail. I also bring this topic and related themes to workshops, talks, and presentations.  — The pandemic roller coaster continues. Two steps forward, and a couple back. As we phase into the next stages of reopening and its implications for life back at work, there are […]

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Okay, What Now, What Next? 12 Questions to Get Ready for the Year Ahead

First, a Message from Eileen Chadnick (the Questions Follow Below): This year’s edition of my annual “12 Questions” marks my 10th year of sharing this annual reflection guide. Some new questions for the times, and as always, some familiar ones too. The aim of these questions is to help you bring a fresh lens to […]

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Expressing Thanks at Work: Better in Person or Text?

This article is part of a series on gratitude at work. The ideas shared are relevant for leaders, aspiring leaders, and anyone interested in generosity and humanity at work.  See links to other articles in the series at the end of this post (and at the blog). Is it better to express thanks to someone […]

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Leadership Conversations: Build Trust or Break it?

NOTE: This article was first written for the Globe and Mail Careers, Leadership Lab. ***UPDATE — a quick note before you read the article below: Something’s New for emerging leaders – you’ll want to hear more so get on the priority list –> Psst Something’s Coming for Emerging Leaders). Now back to the article just below…. […]

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Primer: The Neuroscience of Distrust/ Trust in Conversation – Blame it on Your Brain!

Every word, phrase, interaction, or even silence can have a ripple effect for good, better, or worse…. What makes a conversation good? Not good? What creates trust? Distrust? Much of my work these past years has engaged others in these and other related questions — about their conversational, communications, and relationship efficacy. I am trained […]

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How is Your Conversational Intelligence®?

Are Your Conversations Building Trust? This week I learned that more than 10,000 people have registered for my upcoming May 25th (12:30 pm ET) Webinar: “Conversations that Build Trust” (courtesy of CPA and American Express – see registration page here). And last month, nearly 3,000 people registered for my Webinar (courtesy of Charity Village): Supercharge […]

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Supercharge Your Listening Skills

NOTE: A version of this article was written for Charity Village. They are hosting a Webinar that I will be presenting — and you are invited. Scroll down — and see here for more! Think of a time when you were in a conversation and you felt truly heard. What did that feel like? Chances […]

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Ready, Set, Go – with 5 Best Practices for Success

I love a shiny new year. It holds so much promise. If you reflected on some of the 12 Questions to Look Beyond and Plan Ahead then you might be thinking about goals, opportunities and challenges for the year ahead. To be on your best game  it’s a good idea to have some really solid rituals, good habits, […]

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5 Ways to Beat the Back to Work Blues

UPDATE NOTE: Are you suffering from back to work blahs? This article was originally written in 2014 but the tips are still relevant for today as you get into the back to work mode after a holiday. I am reposting to help make your ‘re-entry’ back to work easier.  — I can’t believe I did that. I just […]

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