Did you come up with your word (or mantra) yet for 2023? I have to confess, as I approached the halfway mark of January in this brand new year, I still hadn’t yet found my word. Ironic eh? Afterall, I’m the one who has been publishing (for 11 years) an annual list of year-end/year-ahead questions […]
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Leaders – It’s the Tiny Moves That Can Make the Big Difference
This article was initially published in my Globe and Mail Column. See my latest Globe columns here. Many managers are caught between a rock and a hard place in the “return-to-work” challenge, pressured to bring people back but still facing resistance from those who now prefer to work from home. Mandating back-to-work is one thing. Engaging […]
Blindsided like Lisa LaFlamme? How to Move Forward…
Like many Canadians, I was shocked and dismayed when I heard that Lisa Laflamme was unceremoniously let go from her role as CTV’s national news anchor. Not only was I struck by how poorly the communication appeared to be handled, I also wondered, from a leadership lens, what outdated playbook the higher up decision makers […]
Return to Work: Humanity, Connection, Compassion More Crucial Than Ever
This article was initially published in my Globe and Mail Column. See my latest Globe columns here. As the return-to-work era unfolds, many leaders find themselves mired in challenges. They are tired. Their people are tired. And there is still a lot of resistance. How to bring people back and create cohesive, productive, engaged teams? It’s […]
Connection vs. Convenience – And Other ‘Return-to-Work Dilemmas
This article was first published in the Globe and Mail — see my latest columns here. — “Can’t wait to get back to the office. Terrified of going back. Not sure what to wear. Dreading the commute. Excited to see the team. Haven’t yet met the team in person. And what to do with the […]
Six Paths to Bolster Resilience in Times of Flux
This article was first published in the Globe and Mail. I also bring this topic and related themes to workshops, talks, and presentations. — The pandemic roller coaster continues. Two steps forward, and a couple back. As we phase into the next stages of reopening and its implications for life back at work, there are […]
Resilience: The Fuel of the Future
This article originally appeared at the Globe and Mail – see original version here (for subscribers only). Exhausted. Overwhelmed. Flat. Emotional. Hopeful. Cautiously optimistic. These are just a few of the words voiced by many of my coaching clients and workshop participants in recent months when I have asked the loaded question: “How are […]
3 Ways to Say Thanks (at Work) Better and More Meaningfully
This article is the third in a series on expressing gratitude and appreciation at work. The ideas shared are relevant for leaders, aspiring leaders, and anyone interested in generosity and humanity at work. See links to other articles in the series at the end of this post (and at the blog). Your people are working hard. […]
Expressing Thanks at Work: Better in Person or Text?
This article is part of a series on gratitude at work. The ideas shared are relevant for leaders, aspiring leaders, and anyone interested in generosity and humanity at work. See links to other articles in the series at the end of this post (and at the blog). Is it better to express thanks to someone […]
Expressing Thanks at Work: It’s Good for You and For Others
This article kicks off a short series on expressing gratitude and appreciation at work. The ideas shared are relevant for leaders, aspiring leaders, and anyone interested in generosity and humanity at work. See links to other articles in the series at the end of this post (and at the blog). When was the last time […]