This article was initially published in my Globe and Mail Column. See my latest Globe columns here. Many managers are caught between a rock and a hard place in the “return-to-work” challenge, pressured to bring people back but still facing resistance from those who now prefer to work from home. Mandating back-to-work is one thing. Engaging […]
Tag Archives | Communications
Expressing Thanks at Work: It’s Good for You and For Others
This article kicks off a short series on expressing gratitude and appreciation at work. The ideas shared are relevant for leaders, aspiring leaders, and anyone interested in generosity and humanity at work. See links to other articles in the series at the end of this post (and at the blog). When was the last time […]
Primer: The Neuroscience of Distrust/ Trust in Conversation – Blame it on Your Brain!
Every word, phrase, interaction, or even silence can have a ripple effect for good, better, or worse…. What makes a conversation good? Not good? What creates trust? Distrust? Much of my work these past years has engaged others in these and other related questions — about their conversational, communications, and relationship efficacy. I am trained […]
The Mindset of Leadership
I was recently invited to share my thoughts on leadership as part the Expert Interview Series at the John Mattone site. John Mattone is a pretty stellar leadership guru himself so it’s flattering that he would want me to participate in this series. In any case, I was asked to respond to a number of […]