Every word, phrase, interaction, or even silence can have a ripple effect for good, better, or worse…. What makes a conversation good? Not good? What creates trust? Distrust? Much of my work these past years has engaged others in these and other related questions — about their conversational, communications, and relationship efficacy. I am trained […]
Tag Archives | Neuroscience of Trust
How is Your Conversational Intelligence®?
Are Your Conversations Building Trust? This week I learned that more than 10,000 people have registered for my upcoming May 25th (12:30 pm ET) Webinar: “Conversations that Build Trust” (courtesy of CPA and American Express – see registration page here). And last month, nearly 3,000 people registered for my Webinar (courtesy of Charity Village): Supercharge […]