NOTE: This article was first written for the Globe and Mail Careers, Leadership Lab. — Ahh, that trust thing – when you have it, everything is good. Without it, so much can go wrong. It takes time to build up trust and yet only a fraction of a second to break it. Every leader will […]
Archive | March, 2019
He/She Said What!!?? 5 Communications Blunders From the Top
Note: this article is adapted from an original post from my communications site (Chadnick Communications). We all have those moments when we have inadvertently said the wrong thing or held back and didn’t say what needed to be said. Sometimes these moments are benign. Other times not so much. Every word, phrase, interaction – or even […]
Primer: The Neuroscience of Distrust/ Trust in Conversation – Blame it on Your Brain!
Every word, phrase, interaction, or even silence can have a ripple effect for good, better, or worse…. What makes a conversation good? Not good? What creates trust? Distrust? Much of my work these past years has engaged others in these and other related questions — about their conversational, communications, and relationship efficacy. I am trained […]